Jobs in Melbourne, Australia

About the role

The Operations Manager leads Lonsec’s Operations team and drives the optimisation of processes that support the delivery of our products and services. Working closely with teams across Research, Ratings, Sales, Legal and Data, this role coordinates a virtual operations network to streamline workflows, reduce risk, and improve business efficiency. Responsibilities span all core operational activities, including contract processing, pipeline coordination, renewals support, and report production.

What you'll bring

• A track record of designing and delivering operational solutions and programs of work that align with business strategy and support organisational objectives.
• Strong capability in building effective relationships and collaborating with internal teams, external suppliers, and clients to maximise business value.
• Proven leadership strengths, fostering high performance, collaborative team culture, and client‑focused ways of working.
• Well‑developed time‑management, communication, and stakeholder‑engagement skills, enabling coordination of complex responsibilities and successful delivery of operational processes.
• Strong commercial acumen paired with pragmatic problem‑solving abilities to analyse operational issues and implement effective resolutions
• Tertiary qualifications in Business, Data, Computer Science, Information Technology or related discipline or equivalent comparable work experience
• Demonstrated experience leading high‑performing Operations teams within fast‑paced and ideally regulated or financial‑services environments.
• preferably post-graduate

Benefits