Jobs in Mexico City, Mexico

About the role

This role is your opportunity to live out our team's values, owning the moment to drive consistent success for your customers and excellence in everything you do.

What you'll bring

• You have worked in or directly alongside audit teams.
• You understand engagement lifecycles, sample testing, evidence management, team hierarchies, and the quality standards that govern audit work.
• This is not background knowledge - it is something you apply directly in customer conversations and account planning.
• You understand how audit engagements are structured, what drives adoption in audit teams, and how to speak credibly to audit professionals.
• English and Spanish (written and spoken) is required for this role.
• You can design and execute onboarding and training programs that map to real audit workflows - including audit cycle timing, firm methodology, and engagement team structure.
• This requires audit fluency that cannot be substituted with general CS experience.
• You follow through.
• You manage a portfolio independently, hit your commitments, and deliver consistent outcomes without needing close supervision.
• You use product data and health signals to stay ahead of risks and make decisions.
• You are comfortable in CS tools and CRM platforms.
• You communicate clearly in both English and Spanish, and in both audit professional language and CS/GTM contexts.

Benefits

Locations