MSX International Verified 6h ago
Automotive Technical Diagnostic Engineer
Milan, , Italy On-site
€28,000–€33,000 a yearPay€28,000–€33,000
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
The Technical Diagnostic Engineer provides advanced technical support to dealer networks, acting as a subject-matter expert for complex diagnostic and repair issues. The role collaborates closely with Technical Departments, Engineering, Quality, and suppliers to resolve escalations, reduce repeat repairs, and improve post‑sales service quality. This position directly impacts customer satisfaction, service lead times, first‑time‑fix rates, and dealer efficiency.
What you'll bring
- Proven experience in automotive aftersales and advanced technical diagnostics within dealer or OEM environments.
- Track record resolving complex, multi‑system faults and guiding workshop teams through structured diagnostics.
- Experience collaborating with engineering, quality, and supplier teams on field issues and corrective actions.
- Strong practical and theoretical understanding of modern automotive systems and diagnostics workflows.
- Proficiency with OEM diagnostic platforms and procedures (e.g., Diagbox, wiTECH).
- Ability to read and interpret electrical wiring diagrams and technical documentation.
- Chassis and body systems
- Telematics, CAN/multiplexing, and Over‑The‑Air (OTA) update processes
- Low‑emission vehicles (LEV, PHEV) high‑voltage systems and safety
- Gasoline/diesel engines and transmissions (mechanical/electronic control)
- Working knowledge of warranty processes, service quality KPIs, and dealer operations.
- Good command of English