Tour Guide
Moline, IL, United States On-site
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About the role
Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Position Details: Industry Manufacturing Work Location Moline IL 61265 Job Title Tour Guide Duration 3 Years (Strong possibility of extension) Job Description: • Duties: Coordinates and plans all factory tours. • Prepares tour guide work schedules ensuring appropriate number of tour guides are available for scheduled tours. • Compiles data necessary to prepare files or create standard and special reports using defined formats. • Performs office administrative duties including correspondence, invoicing, filing, bill payment, and reporting. • Acts as the Company representative during factory tours and events. • Trains tour guides on tour routes and appropriate information to provide guests. Major Duties: • Workers will provide tours for Dealers, schools, families, and customers. • Training will be provided on client, client history, exhibits, and QC area. • Schedule is very flexible. Most Tour Guides work anywhere from 4-12 hours a week as need or as available. • Current Tour Guide shifts are M-F 9:00 am - 1:00 pm and 1:00 pm - 5:00 pm; Sat 10:00 am - 1:30 pm and; 1:30 pm - 5:00 pm, and Sun 12:00 pm - 4:00 pm. • Beginning in November shifts will be split M-F 9:00 am - 1:00 pm, 11:00 am - 2:00 pm, and 1:00 pm - 5:00 pm. • Guides are requested to work occasional weekends and holidays - on a rotational basis. • Tour Guides may also be requested to provide VIP tours and assist with special events. • The three major events at the Pavilion are: Learn and Play Day in July, the Tractor Show in September, and Craft Day every 3rd Sat of the month. Qualifications Requirements: • Candidates must have strong customer service skills. • An ideal candidate will have any or all of the following: a lot of knowledge about client through work experience, family, or research, experience in education or training, and/or experience working with/educating children. • Computer skills are not necessary. Additional Information To know more about the position, please contact: Monaliza Santiago 314-815-5414
What you'll bring
- Candidates must have strong customer service skills.
- An ideal candidate will have any or all of the following: a lot of knowledge about client through work experience, family, or research, experience in education or training, and/or experience working with/educating children.