Jobs in Monterey, CA

About the role

The employee performing this position is expected to have superior patient service, speaking skills and a professional attitude. One of Montage Medical Group’s core values is we are a “Patient-Centered” practice. High patient satisfaction and whole-person care are of critical importance and all employees must strive to achieve 100% patient satisfaction and quality outcomes for all patients. All communications to co-workers, patients and clients must be courteous ( e.g ., “Mr. Smith, the Medical Assistant will show you to one of the exam rooms now.”) The employee performing this position is expected to be able to speak clearly and effectively communicate with patients and co-workers. The employee must respect, understand and observe the importance of patient confidentiality. He/she is expected to abide by the company’s HIPAA privacy policy.

What you'll bring

• practice.
• For the employee to execute this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• The employee performing this position is expected to hold a High School diploma and have at least two years Medical (or related) Office Management and supervising experience ( e.g., management in a health care setting, customer service, etc.) and/or training; or equivalent combination of education and experience.
• Bachelors Degree, PCMH CCE and CPPM is required.
• S/he must be able to understand or quickly learn about the differences between and among patients with private insurance, Medicare, Medicare Advantage, Workers&rsquo
• Compensation and self-paying patients, etc.
• The employee performing this position is expected to respond courteously, sympathetically and maturely to patient needs.
• S/he must be detail oriented, well organized and computer literate ( i.e., be familiar with a multiline phone system, PC and basic software, such as Microsoft Windows, Excel, Microsoft Word, etc.).
• The employee must become a superuser on the practice’s electronic medical record, Epic.
• The employee performing this position is expected to be able to work under pressure and in stressful situations and must be able to work quickly when business conditions warrant.
• The employee performing this position is expected to have superior patient service, speaking skills and a professional attitude.

Benefits