Jobs in Montpelier, VT

About the role

The Practice Liaison, Chronic Therapies is responsible for improving referral-to-start conversion, and managing relationships with healthcare providers across chronic therapy programs, with a focus on specialty and infusion therapies. This role serves as a key connection point between providers, patients, and internal teams. The individual uses data, insights, and proactive account management to improve access, remove barriers, and deliver a strong provider and patient experience. Job Description: ​

What you'll bring

• High school diploma or equivalent is required
• 3+ years of experience in one or more of the following: Pharmacy operations, Nursing Operations, Patient Onboarding, or Revenue Cycle Management.
• Demonstrated ability to build relationships and drive measurable outcomes
• Strong communication, problem-solving, and organizational skills
• Experience establishing and maintaining relationships with individuals at all levels of the organization.
• Experience growing referral provider relationships and partnerships
• Experience providing High Level/White Glove customer service to internal and external customers, including meeting quality standards of services and evaluation of customer satisfaction.
• Proficient computer skills.
• Ability to work with Microsoft Windows-based programs, and acceptable data entry skills required.
• Power Point, Excel, Word
• Experience in identifying operational issues and recommending process improvements.
• Ability to evaluate information and make decisions or take actions to problem solve or reach a goal.

Benefits

Locations