Jobs in Mumbai, India

About the role

What you can expect: • As a Health Care Call Center Representative, you will work in a dynamic inbound contact center assisting callers by providing world class customer service answering questions, resolving issues and assisting with pharmaceutical and/or medical health transactions. You can expect a full and comprehensive training program to ensure you are provided the tools, resources and knowledge to be successful. This role is well suited for those who enjoy working as part of a team and are driven to provide exceptional service to our clients and their customers.

What you'll bring

• Proven ability to adapt your communication style based on the customer’s level of understanding in order to meet their needs
• Strong commitment to continuous learning and development
• Strong research and problem solving skills
• Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
• Applications will be accepted on an ongoing basis until the position is filled.
• Strong preference for experience working with United States healthcare systems including Medicare, Medicaid, Affordable Care Act, Commercial, Small/Large Group and/or Pharmaceutical Benefits Management