Airport Services Supervisor - APF
Naples, FL On-site
$50,500–$65,800 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
As an Airport Services Supervisor at JSX , you will lead and support frontline teams in delivering a seamless, elevated airport experience that reflects the brand’s commitment to hospitality and excellence. You’ll set the standard for service, safety, and operational coordination while working closely with cross ‑ functional partners to ensure every departure runs smoothly. As an Airport Services Supervisor, you are the guiding force behind a seamless, elevated Customer experience. You’ll work alongside a passionate team of Airport Services Concierges (ASCs), ensuring every interaction—whether in the lounge, in line, or on the way to the aircraft —feels thoughtful, polished, and consistent. From prepping amenities and monitoring performance to leading with empathy and accountability, you help turn first-time flyers into loyal JSX fans. As an Airport Services Supervisor, you’ll :
What you'll bring
- In accordance with federal regulations, this role is open only to U.S. citizens.
- Applicants who do not meet these requirements will not be eligible for employment.
- 2+ years of airport operations experience
- Ability to lift 75+ pounds
- High school diploma or GED
- Comfortable with intermittent physical activity, including bending, reaching, and standing for long periods
- Flexibility to work early mornings, late nights, weekends, and holidays
- Current and valid Driver’s license required.
- All Airport Services Crewmembers are certified as Ground Security Coordinators (GSCs), trained for customer and baggage security screening, and are responsible for:
- Monitoring the operational environment and reporting safety risks in real time
- Ensuring compliance with updated policies, alerts, and regulatory guidance
- Maintaining personal readiness for safety-sensitive duties