planetnetworks Verified 2d ago
Customer Success Representative
Newton, New Jersey, 07860-1766, United States On-site
Salary not listedPaySalary not listed
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
As a Customer Success Representative, you will provide technical and account related support to customers for internet services, including troubleshooting, supporting installations from the backend, taking orders, billing, and maintenance. The representative will be responsible for assisting customers with their internet service inquiries, resolving issues and ensuring customer satisfaction.
What you'll bring
- Availability to work non-traditional schedules, including evening shifts such as 12:00 PM–8:00 PM or 2:00 PM–10:00 PM
- Availability to work at least one weekend shift per week as part of a rotating schedule
- By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees.
- Those applicants requiring an accommodation to complete the application and/or interview process should contact a management representative.