1056 DR / Decision Resources LLC Verified 5h ago
Senior Director, IP Service Operations
R271- Noida Hybrid
Salary not listedPaySalary not listed
TypeFull-time
Work settingHybrid
Verified listing
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About the role
We are looking for a Senior Director, IP Service Operations. The Team is responsible for leading large‑scale Patent and Trademark Renewals Operations, with primary accountability for execution discipline, financial accuracy, compliance, and operational risk mitigation.
What you'll bring
- Bachelor’s Degree or equivalent professional experience.
- 10+ years of experience in people leadership and management roles.
- Demonstrated experience leading complex, compliance‑sensitive, transaction‑heavy operations.
- Proven track record of leading technology‑enabled operational transformation at scale.
- What will you be doing in this role?
- Own end‑to‑end execution consistency, compliance, and adherence to defined operational processes and controls across IP Renewals.
- Drive operational stability through preventive controls, standardization, and automation, with clear accountability for incident avoidance rather than reactive resolution.
- Lead technology‑led transformation initiatives, including automation, system integration, workflow digitization, and reduction of manual dependencies.
- Oversee high‑volume, high‑value financial transactions, ensuring zero‑defect delivery, financial accuracy, and prevention of revenue leakage.
- Promote standardized ways of working across global teams, reducing dependency on individual judgment and local practices.
- Serve as an operational partner to Senior Leadership by providing early risk signals, execution transparency, and data‑driven operational insight.
- Own and evolve global operating models to support scale, complexity, and organizational change.