TA Systems & Operations Specialist
North Chicago, IL, United States Hybrid
$65,500–$125,500 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
The TA Systems & Operations Specialist supports the execution, optimization, and continuous improvement of Talent Acquisition technology, workflows, automation, operational reporting, and service delivery. This role partners with Talent Acquisition Operations, HRIT, Process Optimization, and other cross-functional teams to translate business needs into functional requirements, coordinate system enhancements, and identify opportunities to improve operational effectiveness. The role combines analytical capability, systems knowledge, problem-solving, and strong communication skills to support data-driven decision-making and continuous improvement.
What you'll bring
- Bachelor's degree or equivalent combination of education and relevant experience.
- 3+ years of experience in business operations, systems analysis, reporting and analytics, HR technology, process improvement, or related functions.
- Experience generating reports, analyzing operational data, identifying trends, and developing business-focused recommendations.
- Strong Microsoft Excel skills, including pivot tables, lookups, data manipulation, and trend analysis.
- Experience working with enterprise systems, workflow platforms, or service-management technologies.
- Experience documenting business requirements, workflows, and process improvements.
- Strong analytical, critical-thinking, and problem-solving capabilities.
- Proficiency in Microsoft PowerPoint with the ability to develop clear, compelling presentations for business stakeholders.
- Strong written and verbal communication skills, with the ability to explain data findings and technical concepts to nontechnical audiences.
- Ability to independently manage multiple priorities and assigned deliverables while collaborating effectively with cross-functional stakeholders.
- Experience with ServiceNow HR Service Delivery (HRSD), including reporting, workflows, knowledge management, or enhancement coordination.
- Experience with HR or Talent Acquisition technologies such as SmartRecruiters, Workday, or similar platforms.