Jobs in North Chicago, IL

About the role

As part of the IR Business Operations team, the Sr. Business Management Analyst will support the Business Technology Solutions (BTS) Information Research (IR) organization with activities aligned with software licensing and maintenance, professional services, and scientific knowledge resources. This centralized operations resource role will assist the broader Business Operations & Insights function by coordinating invoice processing, contracting, recovery activities, reconciliations, accruals, reporting, and process documentation while ensuring stakeholders receive clear, accurate, and responsive service.

What you'll bring

• Bachelor’s Degree with 5 years of experience
• OR Master’s Degree with 4 years of experience
• Strong diligence with the ability to validate data, documentation, funding, and process requirements accurately.
• Collaborative, service-oriented communication style with the ability to engage stakeholders at various levels and across functions.
• Inquisitive and resolution-minded approach
• comfortable asking clarifying questions, identifying gaps, and driving follow-up to closure.
• Ability to manage multiple requests, deadlines, renewals, and stakeholder follow-ups while maintaining organization and transparency.
• Strong written communication skills for drafting concise updates, process guidance, and stakeholder-facing messages.
• Experience with software licensing, professional services, procure to pay and contract support beneficial to success in role.
• Experience with SAP, Clarity, Smartsheet, SharePoint, ServiceNow, PowerPoint, Microsoft Teams, and CoPilot.
• Proficient in Excel, Power BI dashboard reporting and analytical skills.
• Familiarity with purchase orders, shopping carts, SOWs, POCNs, RCEs, WBS elements, cost centers, accruals, recovery entries, or financial policy guidance.

Benefits