Jobs in North East, MD

About the role

As an Onsite Support Engineer, Robotics, you'll be the face of Locus Robotics at a customer site, combining hands-on technical troubleshooting, operational problem-solving, and customer relationship management to ensure our autonomous robots deliver exceptional results every day. This role is based onsite at a customer location in North East, MD and requires an onsite presence Monday through Friday from 9:00 AM to 5:00 PM (local time).

What you'll bring

• Bachelor’s Degree in Engineering, Computer Science, Industrial Engineering, or related technical field.
• 1+ years of experience in warehouse operations, robotics, automation, or technical customer-facing roles.
• Familiarity with warehouse operations, including picking workflows, labor management, and productivity metrics.
• Hands-on experience troubleshooting hardware or software systems, or strong technical aptitude with the ability to learn quickly.
• Strong analytical skills with the ability to interpret data and translate insights into operational improvements.
• Ability to operate effectively in fast-paced, ambiguous environments, particularly in early-stage product deployments.
• Proven ability to work cross-functionally and influence without direct authority.
• Self-motivated with a strong sense of ownership and accountability.
• Willingness to work onsite daily at customer locations and adapt to operational schedules as needed.
• Must have the ability to frequently bend, stoop, lift, walk, and reach as part of the job requirements.
• Excellent English communication skills, both written and verbal, with the ability to engage diverse audiences effectively.
• Actual offers will depend on factors such as the candidate’s experience, education, training, key or critical skills, geographic location, and current market and business conditions.