Senior Software Engineering Manager, Managed Gateways SREs
Olympia, Washington, United StatesAll locationsOlympia, Washington, United StatesWashington, United States Remote
$153,000–$218,000 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
As a Senior Software Engineering Manager for Managed Gateways SREs, you will lead the charge in defining the reliability, scalability, and operational excellence of Kong's critical managed services. Your team's unwavering commitment to 99.99%+ uptime and seamless performance directly empowers developers globally, fueling the Agentic Era by providing the robust infrastructure that underpins modern API-driven applications. You'll build this team in Toronto from the ground up, and in the early stages, you'll stay hands-on - directly in the work, not just directing it from a distance. You build strong relationships, foster open communication, and work effectively across global teams to achieve shared goals. As a Senior Software Engineering Manager for Managed Gateways SREs, you will lead the charge in defining the reliability, scalability, and operational excellence of Kong's critical managed services. You'll build this team in Toronto from the ground up, and in the early stages, you'll stay hands-on - directly in the work, not just directing it from a distance.
What you'll bring
- Proven experience leading and managing Site Reliability Engineering or DevOps teams in a fast-paced, high-growth environment.
- Deep expertise in designing, deploying, and operating highly available distributed systems on cloud platforms (AWS, Azure, or GCP).
- Extensive hands-on experience with Kubernetes (k8s) and container orchestration in production environments.
- Proficiency in Golang or similar modern programming languages for infrastructure automation and service development.
- Strong understanding of observability principles and experience with tools such as Prometheus, Grafana, OpenTelemetry, or similar.
- Demonstrated ability to manage critical incidents, perform root cause analysis, and implement effective preventative measures.
- Familiarity with API gateway technologies, service mesh, or network proxies is a significant plus.
- Experience with open-source contributions or active participation in SRE/cloud-native communities.
- Certifications in cloud platforms (e.g., AWS Certified DevOps Engineer) or Kubernetes (e.g., CKA, CKAD).
- Background in companies focused on developer tools, infrastructure software, or API management.