Guest Experience & Sales Professional - Ottawa
Ottawa, Canada On-site
Salary not listedJobFig found this opening at its original source and checks that it remains available.
About the role
Our continuous growth is a direct result of our dedication to providing a truly unforgettable experience—and we’re looking for a passionate Guest Experience & Sales Professional to bring this experience to life. This is more than a sales role; it’s a chance to guide guests on a transformative journey. You'll be the heart of the studio, the warm, empathetic presence that makes every guest feel seen, heard, and valued from the moment they walk through our doors. You’ll be taking the lead over high-end sales where your ability to build relationships and close deals will contribute to Nuovo’s continued success while benefitting from uncapped commission.
What you'll bring
- Natural communicator with a warm, confident, and engaging presence
- Strong ability to build rapport quickly and make clients feel understood
- Positive, energetic, and able to maintain professionalism under pressure
- Actively listens, asks the right questions, and adapts their approach to each client
- Skilled in sales techniques, including discovery, pitching, objection handling, and closing
- Resilient and motivated by goals, challenges, and continuous improvement
- Strong understanding of payment methods and financing options
- Driven by results but guided by empathy, integrity, and respect for the customer
- Comfortable working with CRM tools and accurately completing invoices
- Highly adaptable and quick to learn new processes, technologies and tools
- Ability to work in a dynamic and fast-paced environment
- Availability to work weekends and evenings, in-person