Jobs in Ottawa, KS

About the role

The Service Advisor acts as the primary point of contact for customers in the service department, ensuring a seamless and positive experience throughout the repair and maintenance process. This role involves coordinating between customers and service technicians, accurately documenting service requests, and providing clear communication about timelines, costs, and service recommendations. The Service Advisor is essential to delivering exceptional customer service and contributing to the overall success of the dealership’s service operations.

What you'll bring

• High school diploma or equivalent (required)
• 1-2 years of experience in a service advisor or customer-facing role
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in using service management software and basic computer applications.
• Customer-focused mindset with problem-solving abilities.
• Familiarity with RV systems, parts, and maintenance is a plus.
• post-secondary education or technical training (preferred).
• preferably in the RV, automotive, or related industry.

Benefits