pencor Verified 7h ago
Network Support Specialist - Tier 2
Palmerton, Pennsylvania, 18071, United States Hybrid
Salary not listedPaySalary not listed
TypeFull-time
Work settingHybrid
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
This position will primarily be a 2nd Shift position. Hours typically 3PM-11PM. Days worked (including weekends) will vary due to scheduling. Helping cover shifts missed by other employees can vary as well (11AM - 7PM and 7AM-3PM) depending on the scheduling needs.
What you'll bring
- Associates Degree in Electrical Engineering, Computer Science or Telecommunications Or minimum of 2 years’ experience in the electronics/communications/computer/networking industry
- Established residency in Pennsylvania
- Valid PA Driver’s License and good driving record
- Cisco Certified Network Associate (CCNA)
- Knowledge and experience with Cisco products
- General knowledge of how routing protocols work
- Comprehensive understanding of TCP/IP and troubleshooting tools
- Understanding of the interoperability of routers, firewalls, and switches
- Understanding of some VoIP and Call Centers (ACD)
- Some understanding of Docsis Cable Modem and DSL networks
- Exceptional Customer Service Skills
- Exceptional Communication Skills - oral and written