Jobs in Paterson, NJ

About the role

The Technical Assistant provides front-line support to prospective, current, and former students regarding records, registration, transfer credit evaluations, and diploma services. The position serves as a primary point of contact for routine inquiries, explains procedures and requirements, assists students in navigating institutional processes, and refers complex issues to appropriate staff. This is a part-time hourly position.

What you'll bring

• Bachelor’s Degree or equivalent combination of education and experience.
• Customer service or administrative experience
• Strong communication, organizational, and problem-solving skills.
• Ability to learn and explain institutional policies and procedures.
• Experience with student information system is required
• Ability to maintain confidentiality and exercise discretion when handling highly sensitive information.
• Transcript evaluation knowledge preferred
• preferably Ellucian's Colleague

Benefits