Director, Inventory Quality Control
Pittston, Pennsylvania, United StatesAll locationsPittston, Pennsylvania, United StatesLas Vegas, Nevada, United States On-site
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About the role
As Director of Inventory Quality Control, you'll own that promise across our global fulfillment network. You'll set the strategy, standards, and systems that keep millions of units accounted for — from inbound receiving through putaway, picking, cycle counting, and reconciliation — and you'll lead the teams and processes that catch problems before merchants ever feel them. This is a high-visibility leadership role for someone who loves turning operational complexity into clarity: part strategist, part builder, part detective. Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
What you'll bring
- A track record of measurably improving inventory accuracy and reducing shrink at scale
- Deep fluency with WMS platforms, cycle counting programs, and inventory reconciliation practices
- Strong analytical chops: comfortable in data, building dashboards, and using metrics to drive decisions
- Experience with lean, Six Sigma, or other continuous improvement methodologies
- A leadership style that develops people and builds accountability without micromanaging
- Willingness to travel regularly to fulfillment centers across the network (~[25–40%] — TBD)
- Bachelor's degree in supply chain, operations, engineering, or related field, or equivalent experience
- 10+ years in inventory control, quality, or warehouse operations, including 5+ years leading multi-site teams — 3PL, ecommerce fulfillment, retail distribution, or similar high-SKU-velocity environments strongly preferred
- Experience scaling QC programs through rapid growth or facility launches
- Familiarity with automation and robotics in fulfillment environments
- Experience supporting external audits (SOX, ISO, customer audits)
- SQL/BI tool experience a plus