Jobs in Plantation, FL

About the role

Virgin Voyages is seeking a hospitality-first experience curator and strategic planner to serve as Groups Experience Planning & Delivery Lead — designing and delivering exceptional group voyages across our fleet. This role goes beyond logistics: you are the architect of the moments that make groups rebook. From charters and incentive programs to weddings, milestone celebrations, and curated getaways, you will own the group journey end-to-end — building trusted relationships, programming bespoke experiences, and proactively driving incremental onboard revenue through consultative add-on engagement. You will also serve as Product Owner for one or more ships in the VV fleet, acting as the dedicated shore-side point of contact for all group activity on your assigned vessel(s) and owning the relationship between planning, servicing, and shipboard execution. You bring rebellious hospitality to every interaction and leave every group feeling like the voyage was designed just for them. Virgin Voyages is committed to being an Equal Opportunity Employer and encourages applications from qualified, eligible applicants regardless of their sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Our greatest strength comes from our ability to come together as unique individuals -- we seek to always embrace and celebrate our differences, providing an inclusive workplace environment that allows you to be your best self. Virgin Voyages is seeking a hospitality-first experience curator and strategic planner to serve as Groups Experience Planning & Delivery Lead — designing and delivering exceptional group voyages across our fleet. This role goes beyond logistics: you are the architect of the moments that make groups rebook. You will also serve as Product Owner for one or more ships in the VV fleet, acting as the dedicated shore-side point of contact for all group activity on your assigned vessel(s) and owning the relationship between planning, servicing, and shipboard execution. You bring rebellious hospitality to every interaction and leave every group feeling like the voyage was designed just for them.

What you'll bring

• 3+ years in group travel, incentive programs, event operations, or hospitality
• Demonstrated hospitality mindset — you think in moments, find genuine energy in making people feel celebrated, and bring creativity to every client interaction
• Track record of consultative add-on selling or incremental revenue attachment in a hospitality context
• Strong knowledge of MICE industry and group travel logistics
• Exceptional organizational abilities and attention to detail, with a proven commitment to meeting SLAs and planning deadlines in a high-volume environment
• Proven ability to manage complex, multi-stakeholder programs from planning through execution, including hands-on support across booking, dining, and experience logistics
• Excellent leadership, communication, and client management skills with a deep commitment to service excellence
• Proficiency in Salesforce, Airtable, Seaware, and Google Workspace
• Natural inclination toward process improvement — you spot inefficiencies, propose solutions, and follow through on implementation
• Ability and willingness to travel globally as required
• Strong alignment with Virgin Voyages' values of creativity, inclusivity, and innovation
• Comfort with AI productivity tools for client briefing, insight synthesis, and workflow efficiency — a plus