ocskzoo Verified 45h ago
Client Success Coordinator
Portage, Michigan, 49002, United States On-site
Salary not listedPaySalary not listed
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
We are looking for a full-time Client Success Coordinator to join our team working from our home office in the Greater Kalamazoo area. As a Client Success Coordinator, you will play a crucial role in building and maintaining strong relationships with our valued clients. You will serve as a primary point of contact for assigned clients, understanding their technological needs, addressing their concerns, and ensuring the successful delivery of our products and services.
What you'll bring
- Proven experience in account management, client relationship management, or sales.
- Strong understanding or willingness to learn IT solutions, services, and trends.
- Excellent communication, negotiation, and interpersonal skills.
- Results-oriented, with a track record tied to customer satisfaction and retention.
- Comfortable learning new software tools (Fresh Desk and internal systems) and Microsoft Office Suite.
- Willing to travel for client meetings, industry events, and conferences as required.