Regional Practice Manager - New Hampshire
Portsmouth, New Hampshire, USAAll locationsPortsmouth, New Hampshire, USABedford, New Hampshire, United StatesRochester, New Hamsphire, USAMilford, New Hampshire, USADerry, New Hampshire, USAManchester, New Hampshire, USANashua, New Hampshire, USAConcord, New Hampshire, United States Hybrid
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About the role
As the Regional Practice Manager (RPM) , you will report directly to the Vice President of Operations and serve as the operational leader for multiple infusion centers. You will oversee all aspects of regional practice operations, including clinical operations, intake and patient access, reimbursement support, staffing, facility management, regulatory compliance, and referring provider relationships. The RPM is responsible for driving operational performance while ensuring patients receive timely access to specialty therapies and an exceptional care experience. This position requires a confident, solutions-oriented leader who thrives in a fast-paced healthcare environment, exercises sound independent judgment, and effectively balances competing priorities with minimal supervision. Success in this role requires exceptional leadership, strong business acumen, advanced healthcare insurance knowledge, outstanding organizational skills, and the ability to confidently manage multiple priorities, teams, and technology platforms simultaneously. The ideal candidate is adaptable, resourceful, and willing to travel throughout the region as business needs evolve.
What you'll bring
- Three or more years of progressive leadership experience in healthcare operations, physician practice management, ambulatory care, specialty pharmacy, infusion services, or a related healthcare setting.
- Strong working knowledge of commercial insurance, Medicare, Medicaid, prior authorizations, reimbursement processes, referral management, specialty medication access, payer policies, and medical necessity documentation.
- Demonstrated ability to independently analyze complex situations, make sound decisions, and drive operational outcomes with minimal supervision.
- Exceptional organizational, prioritization, and time management skills with the ability to successfully manage multiple competing priorities in a fast-paced healthcare environment.
- Proven ability to multitask across multiple practices, departments, technology platforms, and operational initiatives while maintaining attention to detail.
- Strong analytical, critical thinking, and problem-solving abilities.
- Excellent communication, leadership, coaching, and relationship-building skills.
- High level of initiative, accountability, professionalism, and adaptability.
- Advanced proficiency with electronic health records, payer portals, Microsoft Office Suite, scheduling software, CRM platforms, and other healthcare technology systems.
- Ability and willingness to travel throughout the assigned region, including overnight or short-notice travel, based on operational needs.
- Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or a related field preferred.
- Clinical background preferred.