Jobs in Queensbury, NY

About the role

As an IT Support Technician , you'll be the frontline of technology support across our organization—providing Tier 1 support, troubleshooting technical issues, and ensuring smooth operations of our PCs, VOIP systems, mobile/desktop apps, printers, and more.

What you'll bring

• High school diploma or GED required
• Technical/vocational training in Information Technology or related field required
• 1-2 years of client-facing help desk/IT support experience
• Strong troubleshooting skills and ability to explain tech solutions clearly to end users
• Excellent communication, time management, and organizational skills
• Problem-solving mindset with a passion for lifelong learning
• Valid NYS driver’s license and reliable transportation required
• Associate's degree or higher in IT/Computer Science preferred
• Certifications (CompTIA, Cisco, Microsoft) or equivalent experience preferred
• Experience with Office 365, Active Directory, networking, and RMM tools a plus