Desktop Support
Racine, WI, United States On-site
Salary not listedJobFig found this opening at its original source and checks that it remains available.
About the role
Knowledgeable (L1 Level, 1-3 years’ experience) with Windows OS Platform Performs core Keep the Lights On (KTLO) services including; managing the problem ticket & service request queues, responding to monitoring alerts, execution of change controls, routine & preventative maintenance, performance tuning, and emergency troubleshooting & incident support Oversees effective delivery of day to day support provided to end users across multiple branches Adheres to operational standards, processes and service objectives in support of client infrastructure Builds relationships that foster collaboration and partnerships to drive better strategies, processes and final product to the customer.
What you'll bring
Review the original listing for the complete requirements.