Jobs in Rancho Cucamonga, CA

About the role

The Market Director, Store Operations is a key leader responsible for overseeing the operational performance of multiple store locations within an assigned market.  Reporting to the Divisional Vice President of Store Operations, this role ensures operational excellence, compliance, and efficiency wile fostering a customer-centric culture.  The Market Director partners with store managers and their teams to achieve organizational goals, enhance profitability, and provide an exceptional customer experience to achieve sales and profit targets.

What you'll bring

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Data Driven: Proven ability to analyze data, develop strategies, and deliver results in a fast-paced environment.
• Operational Excellence:  Ensures consistent execution of operational standards to maximize store performance and efficiency.
• Talent Leadership Development: Cultivates a high-performing workforce through coaching, development, and effective team leadership.
• Customer Experience Focus:  Champions initiatives that enhance the in-store customer experience and drives satisfaction.
• Financial & Business Acumen:  Manages budgets and operational metrics to achieve profitability and sustain growth.
• Proficiency in operational tools, inventory management systems, and reporting software.
• 7+ years of progressive leadership experience in retail store operations with multi-unit management experience
• Embodies the following values: serve, perform, influence, respect, innovate, team.
• Effectively communicates by motivating and inspiring others through clear and proactive communication.
• Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
• Makes balanced decisions and thinks strategically by being a forward thinker.

Benefits

Locations