Business Analyst - Salesforce
Reston, VA (Hybrid)All locationsReston, VA (Hybrid)Addison, TX (Hybrid)Bellevue, WA (Hybrid)Durham, NC (Hybrid)Emeryville, CA (Hybrid) Hybrid
$100,000–$155,000 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
We are seeking a skilled and experienced Business Analyst proficient in Salesforce Sales Cloud. This role will have their hands in a little bit of everything but will specialize in gathering and maintaining requirements for our portfolio of projects, assist with functional and technical design, test and evaluate new and existing technologies during concept validations. This person will also act as a liaison between stakeholders in our Sales, Partner, Marketing, Commercial Ops, and Finance organizations and work as a member of the Business Systems team to ensure transparency and timely delivery of project deliverables. The ideal candidate will play a pivotal role in optimizing our use of Salesforce to enhance customer experience, streamline processes, and drive business growth. This position follows the Company’s hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX; Bellevue, WA; Durham, NC; Emeryville, CA; or Reston, VA.
What you'll bring
- Bachelor’s degree (or equivalent) in Computer Science, MIS, Computer Engineering or similar technical degree
- 3+ years of experience as a business analyst/implementation consultant/solutions architect supporting Salesforce platform
- 3+ years of experience with declarative development on the Salesforce platform as an administrator
- Experience designing and supporting small to medium scale, complex solutions on Salesforce and associated ecosystems
- Good understanding of software testing with knowledge on building test plans and executing them in unit, functional and user acceptance test cycles
- Ability to excel in a fast growing/fast paced environment delivering accuracy where adaptability is imperative
- Excellent communication skills with the ability to collaborate effectively with cross-functional teams
- Demonstrated understanding of Change Management processes
- Ability to balance multiple tasks simultaneously
- workload will be a blend of small, medium, and large projects as well as ongoing production support
- Salesforce Sales Cloud Consultant and Salesforce Administrator Certifications strongly preferred
- Salesforce CPQ Specialist Certification or Business Analyst Certification is a plus