Senior Wireless Technical Support Engineer
San Juan, Puerto Rico, Puerto Rico Hybrid
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About the role
The job family spans across multiple engineering disciplines. Work consists of designing, developing, analyzing, troubleshooting and debugging systems, software and solutions for research and/or research development of product, services, and solutions for HPE’s portfolio. Requires a broad knowledge and application of engineering disciplines, methodologies and tools, focused in networking. Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.
What you'll bring
- Typically 6-10 years experience.
- Knowledge in Layer 2 and Layer 3 Networking
- Knowledge in 802.11 Wi-Fi standards
- Using and evaluating appropriate engineering design tools and software packages to design components and solutions.
- Excellent analytical and problem solving skills.
- Conducting reviews of material specifications and hardware, software, and electrical component design.
- Evaluating forms of empirical analysis, modeling and testing methodologies to validate product designs and specifications.
- Excellent written and verbal communication skills
- mastery in English and local language.
- Ability to effectively communicate product architectures, design proposals and negotiate options at senior management levels.
- Relocation support is provided for eligible candidates.
- Bachelor's or Master's degree in Computer Science, Computer Engineering, focus in networking preferred.