Jobs in San Marcos, TX

About the role

We are seeking a customer-focused, empathetic, and motivated individual to join our team as a Customer Service Representative (CSR). In this role, you will deliver outstanding customer experiences, build lasting relationships, and provide personalized financial solutions. As a CSR, you will engage with customers both in-office and in the field, ensuring they receive the support they need. This includes assisting with loan applications, account management, collections, and customer inquiries. We provide thorough training on field processes and customer interaction best practices to set you up for success.

What you'll bring

• ·          Strong problem-solving, communication, and listening skills.
• ·          Ability to multi-task, prioritize, and manage time efficiently.
• ·          Comfortably making high-volume calls and handling collections professionally.
• ·          Willingness to learn and adapt in a fast-paced environment.
• ·          Must have a valid driver’s license, insurance, and a reliable vehicle for fieldwork.
• Bilingual Plus!
• English Required!
• ·          1+ years of customer service or financial services experience (preferred).

Benefits