General Manager, Outlet Repair Distribution Center
Santa Ana, CA, United States On-site
Salary not listedJobFig found this opening at its original source and checks that it remains available.
About the role
The General Manager (GM) is responsible for the overall financial, operational, and productivity performance of the facility. This includes expense management, achievement of planned cost recovery goals, processing & logistics of hard lines products through the repair & distribution center. This position is also accountable for customer satisfaction, associate morale; and the accurate receipt of reverse flow of Sears Home Delivery inventory from the Direct Delivery, Contract Sales, Retail Stores; Vendor direct shipments; Vendor reverse flow from other retails through the MDO; and from other third party sources. The GM ensures that corporate programs and policies are executed in a way that maximizes store cost recovery, through superior customer service and both associate and asset productivity. The GM is a role model within the facility for abiding by and holding others accountable for the Code of Business Conduct and overall business practices.
What you'll bring
- Education Experience: Bachelor's Level Degree OR 5-10 Years Related Experience
- Driver's License Required: Yes
- Understand merchandise flow from vendor to customer
- Overall computer literacy
- Strong drive for results
- Action oriented, with strong skills in execution
- Strong coaching and associate development skills
- Courageous leadership skills
- Ability to manage multiple priorities simultaneously
- Ability to focus on critical issues and activities
- Knowledge of retail business and Outlet Store operations
- Strong business acumen and financial literacy