Jobs in Santa Fe Springs, CA

About the role

The Collections Specialist is responsible for the day-to-day recovery of outstanding receivables, working directly with customers, contractors, and internal teams to resolve past-due balances and ensure timely payment. This role manages an assigned portfolio of customer accounts, performs consistent collection follow-up, and documents all activity within company systems. The Collections Specialist supports company cash flow goals by reducing delinquency, resolving billing disputes, and maintaining professional, productive relationships with customers throughout the collection process. This is a full-time, on-site position, Monday through Friday.

What you'll bring

• High school diploma or equivalent required
• 2+ years of B2B collections experience required
• Working knowledge of Sage, Nexus, Laserfiche, and Microsoft Office Suite (Excel, Word, Outlook).
• Strong written and verbal communication skills with a professional, customer-focused approach.
• Excellent organizational skills with the ability to manage a high volume of accounts and meet deadlines.
• Strong attention to detail and accuracy in account documentation.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Familiarity with lien rights, preliminary notices, joint checks, and bond claims is a plus.
• associate or bachelor's degree in Accounting, Finance, or related field preferred.
• construction industry or dealership experience strongly preferred.