Jobs in Sarasota, FL

About the role

As the Patient Services Specialist, you are responsible for providing administrative and general support to staff, patients and Physicians to ensure that a high quality, professional and efficient administration service is consistently provided to patients. This role is a crucial link between our patient’s and clinical teams. As Patient Services Specialist, you will ensure a high level of patient service is provided including anticipating needs, maintaining patient service expectations, and reacting to feedback. You are expected to maintain a professional service which meets patient needs.

What you'll bring

• ·        Following up on referrals
• ·        Document management
• ·        High School Diploma or equivalent
• ·        Handle and resolve urgent matters and time critical medical appointments
• ·        Strong organization and communication skills, with the ability to liaise with both internal and external stakeholders.
• ·        Proven experience to work effectively both independently and in a team environment.
• ·        Knowledge of patient billing systems and related funding mechanisms.
• ·        Ability to use clinical administration systems, as well as Microsoft Office software
• ·        Collaborative approach in working with the wider administration team and other internal customers, in line with the organization values.
• ·        Flexible approach to work
• ·        Demonstrated ability in an administrative role within a busy, customer focussed environment, medical preferred.