Provider Relations Lead Analyst - Cigna Healthcare - Remote
Scottsdale, AZAll locationsScottsdale, AZUnited States Work at HomeChattanooga, TNBloomfield, CTDenver, COSt. Louis, MO Remote
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About the role
This position is an external provider facing role with account management responsibilities for a medium to low complex book of business. The role is accountable for the overall provider experience by working in collaboration with matrix partners to drive on-going service improvements, understand, articulate and resolve service impacts, and drive the overall provider strategic planning solutions. This individual is empowered within their scope to make decisions as it pertains to the experience with Cigna and is responsible for continuously building improving the relationship between Cigna and the provider.
What you'll bring
- Collaborates
- Account management experience supporting a provider book of business is required.
- Ability to lead an account management team and other matrix partners to a common goal.
- Demonstrated excellent oral, written, interpersonal, analytical, and negotiation skills.
- Ability to work in a matrix environment.
- Up to 25% travel may be required.
- Organizational savvy
- Plans and aligns
- Communicates Effectively
- Interpersonal Savvy
- Tech Savvy
- Being Resilient