Jobs in SeaTac, WA

About the role

The Duty Manager, Towing Operation leads the safe and successful execution of station operations during assigned shifts by providing operational leadership, developing frontline leaders, and ensuring exceptional service for customers and business partners. This role oversees daily operational performance, drives continuous improvement, and exercises independent judgment to address changing operational priorities while fostering an engaged, inclusive, and high-performing team.

What you'll bring

• 3 years of operational experience in the airline, aviation, transportation, or related industry.
• 1 year of leadership experience leading frontline teams in a fast-paced operational environment.
• Demonstrated ability to lead multiple workgroups, prioritize competing demands, and make sound decisions under pressure.
• Experience coaching, developing, and holding leaders accountable for operational performance.
• Strong knowledge of operational safety practices and regulatory compliance requirements.
• Ability to investigate operational issues, identify root causes, and implement effective corrective actions.
• Excellent communication and interpersonal skills with the ability to influence others and build collaborative working relationships.
• Ability to exercise sound judgment and make independent decisions within established guidelines.
• Ability to influence others, work cross-functionally, and contribute positively to a team-oriented, safety-first culture.
• Basic computer skills with proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Ability to work any shift, including early mornings, late nights, weekends, and holidays.
• High school diploma or equivalent.

Benefits