Harbor View Assisted Living Verified 2d ago
Family Advisor
Sheboygan, Wisconsin On-site
Salary not listedPaySalary not listed
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
Successfully leads the r esident recruitment process by establishing and cultivating meaningful relationships with prospects and their families and identifies individual candidate’s needs. Develops and maintains productive internal and external marketing strategies including referral sources and community relationships. Maintains occupancy levels, tracks and trends resident movements, is the central point of contact for all prospective residents and manages the admission/assessment process in collaboration with the community management team.
What you'll bring
- Superior communication skills with the ability to effectively communicate in English, both orally and in writing.
- Ability to communicate a clear vision of the community and its services.
- Dependable and punctual with a professional, competent demeanor.
- Knowledge of the physiology and psychology of the older person.
- Recognizes common signs/symptoms of dementia.
- Demonstrates strong customer service skills and telephone marketing skills.
- Adaptable, flexible and focused on meeting the needs of prospective residents and their families.
- Demonstrate team and business partner skills.
- Degree in marketing or human services field preferred.
- Prior experience in marketing to seniors, in sales, senior housing, long-term care insurance, hospitality or an appropriate healthcare/personal care background preferred.
- Proven track record of marketing/sales results.
- An outgoing personality, superior communication skills and strong customer service orientation required.