Assistant Office Manager
Smyrna, TN On-site
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About the role
The Assistant Office Manager I works closely with the Office Manager on overall operations and management of the bank office. This position develops team members to deliver an exceptional customer experience while complying with regulations, policies, and procedures. The Assistant Office Manager I assists in attaining internal performance objectives for office volume, sales and service goals and internal audit rating. This position utilizes sales and service strategies to retain existing relationships and enable growth of new relationships. The Assistant Office Manager I reports to the Office Manager and provides excellent service and support to team members and customers while demonstrating the Company’s values and supporting the mission.
What you'll bring
- High School diploma or GED
- 1 year of retail banking experience
- Proficiency in Microsoft Office Suite and other standard software applications
- Ability to serve a heavy workflow of customers in a courteous and professional manner
- Ability to build relationships with customers and internal teammates
- Basic organization and time management skills
- Ability to develop and maintain knowledge of Bank products, services, policies, procedures, and systems
- Maintain a professional demeanor at all times
- Ability to work on multiple projects simultaneously while accomplishing daily tasks
- Effective verbal and written communication skills
- Excellent interpersonal skills
- Critical thinking and problem-solving skills