Field Service Representative Instructor II
Petaluma, CA On-site
Salary not listedJobFig found this opening at its original source and checks that it remains available.
About the role
The Field Service Representative (FSR) Instructor II operates and provides instruction and evaluation on Medium UAS (MUAS), specifically the Jump20 platform, in the field. In this role, one ensures all MUAS flight and ground operations follow established procedures and are conducted safely. Additionally, the FSR Instructor II is responsible for the oversight of execution of flight demonstrations and conducting health and well-being checks of customer systems to include assisting in the development of methods, guidelines and policies to facilitate efficient service delivery. This role assists Business Development, Product Line Managers, Program Managers, Customer Service and Marketing. The Air Vehicle Operator (AVO) and Mechanic (Mech) FSR II works with engineering, technical support and manufacturing to ensure that course material reflects current product features.
What you'll bring
- High School diploma or GED equivalent is required
- Minimum of 6+ years of relevant experience or equivalent combination of experience and education
- Prior military experience or equivalent training experience in an aircraft / aerospace manufacturing firm
- Demonstrated understanding of military tactics, operations, GPS and Navigation utilizing map and compass
- Experienced interpreting a variety of instructions furnished in written, oral, diagram, blueprint or sketches
- Demonstrated basic computer skills and proficiency with office software and productivity tools
- Demonstrated working knowledge of Microsoft Office Suite (Word, Access, PowerPoint, Excel)
- Clean driving record required in order to drive company vehicles
- Must pass and maintain a medical and dental exam for deployment(s)
- Because of various out-of-area training/maintenance requirements, must be available on both short and long-term deployments away from home, both CONUS and OCONUS consisting of up to 80% travel.
- Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results
- Demonstrates communication skills as well as interpersonal skills with the ability to work well with others across disciplines