Jobs in Stockholm, Sweden

About the role

We seek a Product Manager to join our Courier and Delivery Experience (CDX) team. This role will focus on ensuring world-class courier and consumer delivery experiences while continually evolving the delivery process with a future-oriented mindset. The Courier and Delivery Experience team owns the experiences that elevate every Wolt delivery, from the moment a courier opens the app to every order they accept, all the way to dropping an order off at the customer’s doorstep. You will play a crucial role in shaping the courier experience, ensuring that our couriers feel valued and supported while enhancing the efficiency of deliveries. By blending operational expertise with a deep understanding of courier needs, you will improve the user journey from onboarding couriers to completing deliveries. From designing new features that boost courier satisfaction to refining delivery processes, your work will contribute to key metrics across courier engagement, performance, and satisfaction. You will also be influential in shaping the evolution of the live delivery experience for our courier partners, the merchant courier interaction at pickup and the consumer courier interaction at the doorstep via the Courier app surfaces.

What you'll bring

• Several years of experience in product management, specializing in consumer-facing products
• Expertise in developing user-centric products, with the ability to address complex user experience-related challenges.
• Demonstrated expertise in supporting cross-functional teams and fostering operational excellence in fast-paced, high-demand industries.
• Proven track record in building products influencing cross-functional teams, including engineering, data, design, and operations.
• High ownership and collaborative capabilities, making thoughtful decisions, and focusing on product details to ensure execution aligns with the vision.
• Strong ability to define, execute, and measure meaningful OKRs, ensuring alignment with company-wide goals and fostering bottom-up alignment from your team.
• Ability to focus on the bigger picture, creating solutions that benefit couriers, operations, and customer experiences across the organization.
• Excellent stakeholder management skills, able to work effectively with diverse internal teams and external partners, while confidently engaging with leadership in a high-visibility role
• The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!
• The compensation will be a negotiable combination of monthly pay and DoorDash RSUs.
• The latter makes it exceptionally easy to be excited about our company growing and doing well, as you’ll own a piece of the pie.

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