Jobs in Superior, WI

About the role

Position Overview: We are looking for a highly strategic, proactive, and process-driven Sales Operations Manager to serve as the operational engine for our organization. In this role, you will lead a lean, focused sales support team (currently consisting of two direct reports, with the expectation to build and scale the department over time to support the growing needs of the business). While you will not directly manage the outside sales team (Segment leaders and their Territory Managers), you will act as their ultimate operational partner and shield—bridging the gap between active sales and post-sale success. You will enforce CRM integrity, establish internal guardrails, and foster a "How Can We?" culture that maximizes field time and accelerates revenue. Position Overview: We are looking for a highly strategic, proactive, and process-driven Sales Operations Manager to serve as the operational engine for our organization. In this role, you will lead a lean, focused sales support team (currently consisting of two direct reports, with the expectation to build and scale the department over time to support the growing needs of the business). You will enforce CRM integrity, establish internal guardrails, and foster a "How Can We?" culture that maximizes field time and accelerates revenue.

What you'll bring

• The Diplomatic Enforcer: You are highly organized and comfortable holding people accountable.
• You can firmly uphold CRM rules with a high-performing sales rep, or hold Engineering/Operations to the SLA, without alienating them.
• You build bridges, but you hold the line.
• A "How Can We?" Mindset: You are an enabler, not a roadblock.
• When faced with unique challenges or special customer requests, your default instinct is never a flat "no," but rather, "Yes, and here is what we need to make it happen." You are a creative facilitator who wants to get to "yes," while possessing the operational maturity to gracefully redirect or escalate when a request is truly out of bounds.
• The "Shield" Mentality: You possess a deep sense of ownership over the sales team's time.
• You view every administrative hurdle as an enemy to revenue, and you take pride in clearing the path so your territory managers can do what they do best: sell.
• Systems Thinker: You naturally see the big picture.
• When a quote gets delayed or a deal slips through the cracks, you don't just put out the fire—you look at the underlying process to figure out how to prevent it from ever happening again.
• Servant Leader: You thrive on building up the people around you.
• You want to empower your lean support team to take ownership of their roles, giving them the tools and confidence they need to succeed while planning for the team's future growth.
• Calm Under Pressure: Sales moves fast, and escalations happen.

Benefits