ircagroup Verified 26h ago
Customer Service Representative
Suwanee, GAAll locationsSuwanee, GADuluth, GA On-site
Salary not listedPaySalary not listed
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
As a Customer Service Specialist, you will be responsible for delivering exceptional support by actively listening and promptly responding to customer inquiries and concerns. You will assist customers by addressing complaints, answering questions, and processing orders and returns efficiently and courteously. The Customer Service Specialist will be
What you'll bring
- Bachelor’s degree or anticipated completion date.
- Proficiency in using relevant computer systems and software.
- Strong Excel skills required.
- Ability to multi-task and handle high-pressure situations.
- Attention to detail and accuracy.
- Empathy, patience, and a positive attitude.
- Excellent communication and interpersonal abilities.
- Strong problem-solving skills and the ability to resolve customer issues.
- Exceptional customer service skills with a strong focus on customer satisfaction.
- This role reports to the Customer Service Supervisor.
- Irca Group offers career growth opportunities as well as competitive compensation and benefits:
Benefits
401(k)Paid Time OffTuition Assistance
Locations
Suwanee, GADuluth, GA