Jobs in Sydney, Australia

About the role

Mixpanel’s Customer Engineering teams are analytics consultants who embed themselves within our enterprise customer teams to drive business outcomes. We work with prospects and customers throughout the customer journey to understand what drives value, and serve as the technical counterpart to our Sales organisation to deliver on that value. You will partner closely with Account Executives, Customer Value Architects, Product, Engineering, and Support to successfully roll out self-serve analytics within our customers’ organisations, help manage change, execute on technical projects and services that delight our customers, and ultimately drive ROI on the customer’s Mixpanel investment. Our Customer Engineers are inquisitive, nimble, and able to clearly articulate the technical benefits and requirements of Mixpanel to developers and product managers, while also communicating the business value of our product to senior executives. In your first month, you’ll become a Mixpanel expert—both in features and functionality as well as implementation. You’ll shadow customer calls and demos with current Customer Engineers and Account Executives while learning to articulate our value proposition, and be trained on Mixpanel’s internal systems and tools. Within your first three months, you’ll be directly involved in deal cycles with Account Executives across the ANZ region. You’ll lead the technical qualification for customer use cases and deliver customised demos for prospects and existing customers, working directly with leadership at the prospect’s organisation to understand business challenges that can be solved through an analytics platform.

What you'll bring

• 6+ years of experience in a Software-as-a-Service Sales Engineering or related role
• Experience in data querying, modelling, and transformation using tools such as SQL, dbt, Python, Business Intelligence platforms, or Product Analytics tools
• Familiarity with databases and cloud data warehouses (e.g., Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, Databricks)
• A successful record of experience in sales engineering, consulting, or technical project management
• Excellent written, analytical, communication, and presentation skills
• Strong process and project delivery discipline
• Proficiency with AI tools such as Claude, Claude Code, Gemini
• The ability to travel within the ANZ region and occasionally across APJ
• Experience with value engineering frameworks: translating customer pain into quantified business outcomes, building ROI calculators, and leading executive-level value conversations tied to measurable KPIs.
• Experience working with Australian enterprise or mid-market technology companies
• Familiarity with the ANZ partner, system integrator, or channel ecosystem
• Exposure to product-led growth (PLG) environments and sales-assisted conversion motions

Benefits