Jobs in Sydney, Australia

About the role

As a Collections Specialist at Angle Finance, you will manage an assigned portfolio of overdue accounts, helping reduce arrears, maximise recoveries and support fair customer outcomes. You’ll engage with customers to understand their circumstances, negotiate suitable payment arrangements, monitor follow-up activity and identify when matters need to be escalated for hardship, dispute, asset risk, mercantile or legal recovery action. This role suits someone who can balance empathy with accountability, communicate clearly, manage a busy portfolio and make sound decisions in a fast-paced collections environment.

What you'll bring

• Experience in collections, recoveries, financial services or customer account management.
• Strong negotiation, communication and problem-solving skills.
• Ability to assess customer circumstances, payment behaviour and account risk.
• High attention to detail and accurate account documentation.
• Ability to balance customer outcomes with commercial priorities.
• A collaborative style and willingness to contribute to a high-performing team.
• Experience in asset finance, commercial lending, hardship, mercantile recoveries or legal recoveries will be highly regarded.

Locations