Account Manager - New Business Development
Australia - (Sydney) Hybrid
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About the role
We are seeking an Account Manager – New Business Development to drive growth across clinical and higher education institutions in South Australia, the Australian Capital Territory, Tasmania, and the Pacific Islands. In this role, you will identify and secure new business, expand existing customer relationships, and manage a strategic, direct sales process within a matrixed organisation. You will develop strong professional networks within priority and strategic accounts while positioning Elsevier as a trusted partner in digital clinical and education solutions. Reporting to the Head of eSales ANZ, this is a permanent, full‑time role. The position is ideally based in Sydney, with a hybrid home/office arrangement and domestic and occasional international travel. If you bring proven sales success in healthcare, technology, or academia, this role could be an excellent next step in your career.
What you'll bring
- Have 3–5 years experience in account management or consultative sales
- Clinical experience or qualifications are highly regarded
- Have demonstrated experience in new-business development, including prospecting, negotiation, and closing
- Can hold your own with a CTO and a Dean in the same week, navigating senior technical and non-technical stakeholders without switching into two different people.
- Able to make complex things clear, not by dumbing them down, but by finding the right frame for the right audience.
- Are comfortable with the technical landscape: SaaS platforms, APIs, data infrastructure, and how AI-enabled products actually work.
- Able to run your own deals and exceed targets.
- Organized through long cycles, no script needed, and you don't confuse activity with progress.
- Be process-driven with strong commercial, analytical, and planning skills
- Have excellent written, verbal, and presentation communication skills
- Have proficiency with Salesforce or similar CRM platforms
- Be willing to travel domestically and internationally