Senior Training Consultant
Sydney, NSW, Australia Hybrid
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About the role
Design learning that empowers people. Build capability that protects consumers. Help deliver one of Australia's most significant consumer protection reforms. At AFCA , we're preparing to deliver scam-related dispute resolution under the new Scams Prevention Framework (SPF) , a world-leading initiative designed to strengthen protections for Australian consumers and small businesses. This is a rare opportunity to join a high-profile transformation program and play a pivotal role in building the capability that will support its success. As the Senior Training Consultant, Scams , you'll lead the design and delivery of an enterprise-wide learning strategy that supports a major organisational transformation. Working alongside a talented team of change professionals, SMEs and project specialists, you'll create engaging learning experiences that prepare our people to confidently navigate new processes, systems and ways of working. This isn't a traditional training role. We're looking for someone who can think strategically, innovate learning solutions and bring complex concepts to life through compelling, practical and engaging experiences. This is initially a 12-month contract role.
What you'll bring
- You are a creative and commercially minded learning professional who thrives in fast-paced transformation environments.