Customer Technology Advisor - Digital Workplace service
Tokyo, Japan Hybrid
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About the role
As a technical sales professional, you will collaborate with Kyndryl Consult Partners and Account Management Partners to understand customers’ business challenges and technical requirements, and develop and propose optimal solutions by leveraging Kyndryl’s broad expertise, deep domain knowledge, and relevant certifications. You will also demonstrate Kyndryl’s differentiated value, credibility, and expertise through demos, presentations, and Proofs of Concept (PoCs), while supporting consulting, advisory, and architecture activities across Sales, Pre-Sales, and Delivery to contribute to successful opportunities as a trusted technical advisor to customers.
What you'll bring
- Deep expertise in service offerings and technical solutions within the relevant practice area
- Experience translating advanced technical knowledge into practical customer insights and proposals
- Practical experience in consultative selling or pre-sales
- Knowledge or experience in one or more domains such as Application Data and AI, Cloud, Core Enterprise and zCloud, Digital Workplace, Network and Edge, or Security and Resiliency
- External certification or equivalent technical credibility in the relevant domain
- Strong customer-facing, communication, and collaboration skills
- Customer-success mindset with the ability to learn and grow independently
- Preferred skills and experience