Jobs in West Sacramento, CA

About the role

Novate is currently looking for an IT Helpdesk Technician to join our team at our location in West Sacramento, CA .

What you'll bring

• Ability to diagnose and resolve hardware and software issues.
• Proficiency in providing technical assistance to users, including remote desktop operations.
• Familiarity with operating systems (Windows), office software (Microsoft Office, M365, Azure, Google Workspace), and specialized software.
• Understanding of network printers, computer systems, and basic networking concepts.
• Skills in performing routine maintenance on workstations and peripheral devices.
• Strong verbal and written communication skills to interact effectively with users and team members.
• Excellent problem-solving abilities to handle various technical issues.
• Ability to manage multiple tasks and prioritize effectively.
• Associate’s degree in Computer Science, Information Technology or equivalent combination of education and/or industry experience.
• Ability to travel to other Novate or Client site 10% of the time.

Benefits