Customs Brokerage Training & Development Specialist
Winnipeg, Manitoba, R3C 3Z3, Canada On-site
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About the role
We're looking for a Training & Development Specialist to help build capability, confidence, and consistency across our Canadian Operations. In this role, you'll deliver impactful training programs that accelerate onboarding, strengthen technical expertise, support career development, and improve operational performance. You'll collaborate closely with leaders and associates to ensure training translates into real-world application, helping our teams perform accurately, efficiently, and compliantly in a dynamic customs and trade environment. This is an excellent opportunity for a customs professional who enjoys coaching others, facilitating learning, and helping associates grow their careers while contributing to the long-term success of the organization.
What you'll bring
- A passionate coach and mentor who enjoys helping others succeed.
- A strong communicator who can simplify complex concepts and make learning engaging.
- Collaborative, adaptable, and relationship-focused.
- Confident facilitating training sessions and leading discussions with diverse audiences.
- Solution-oriented with strong analytical and problem-solving skills.
- Organized and self-motivated, with the ability to manage multiple priorities.
- Committed to continuous improvement and operational excellence.
- Completion of Grade 12 Education
- Completion of CCS Designation
- Completion of CTCS Designation an asset
- 5+ years of experience in customs brokerage, trade services, or a related operational environment.
- Previous experience in training, coaching, mentoring, or facilitating learning programs is preferred.