Jobs in Wyomissing, PA

About the role

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Leads a team of Claims Consultants and Consulting Directors that are responsible for the handling of complex, high exposure mass tort and environmental claims, including social media addiction, PFAS, talc, sexual molestation, and other long tail general liability and pollution related matters.

What you'll bring

• Demonstrated ability to lead, coach, develop and retain highly skilled claim professionals in a complex and evolving claim environment.
• Excellent judgment and decision‑making skills, with the ability to assess and manage large‑scale severity and uncertainty.
• Expert knowledge of claims principles, practices and procedures including investigation, negotiation and resolution.
• Ability to solve complex issues with a sense of urgency
• utilizes all available resources to make informed decisions.
• Ability to effectively interact and collaborate with all levels of CNA's internal and external business partners.
• Excellent communication skills, with demonstrated ability to succinctly present to senior management.
• Demonstrated knowledge and understanding of when and how to extract insights from metrics to make informed business decisions.
• Ability to creativity and effectively manage through ambiguous and challenging business problems, lead through change and take appropriate levels of risks.
• Adaptable and able to effectively lead through change.
• Knowledge of Microsoft Office Suite and other business-related software.
• Bachelor’s degree.

Locations