Jobs in Yakima, WA

About the role

The Field Service Manager leads a team of 5-10 field service technicians, overseeing the installation, maintenance, and troubleshooting of Land Mobile Radio (LMR) systems and other mission-critical communication infrastructure. This role requires high-level technical knowledge, strong leadership skills, and the ability to manage resources, drive service quality, and enhance operational efficiency. If you are a talented and experienced Field Servies Manager with experience in LMR Managment who is looking for a challenging and rewarding opportunity, we encourage you to apply

What you'll bring

• 5+ years of experience in service management, field operations, or technical leadership within LMR, RF, telecommunications, or critical communications industries.
• Proven ability to lead and develop field service technicians in a fast-paced environment.
• Expertise in resource management, scheduling, and service forecasting.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with customers, engineers, and internal teams.
• Experience with ERP systems such as NetSuite for tracking service operations, work orders, and inventory.
• Bridges technical expertise with operational leadership, ensuring technicians are equipped, supported, and strategically guided to maintain systems.
• High-level understanding of Land Mobile Radio (LMR) systems, or the ability to learn quickly, enabling effective leadership in troubleshooting and issue resolution.
• Proficient in diagnosing system challenges, optimizing configurations, and implementing solutions in collaboration with technicians, engineers, and project managers.
• Analyzes system test results and technician reports, leveraging team expertise to direct issue resolution and ensure compliance.
• Oversees system installations and maintenance, ensuring all work meets all requirements.
• Evaluates service quality and performance, working with cross-functional teams to implement corrective actions and optimize configurations.
• Strong decision-making skills, capable of managing multiple projects under tight deadlines.

Benefits