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Think Academy US Verified 37h ago

ELA Growth & User Operations Specialist

San Jose, CA On-site

$85,000–$100,000 a year
Pay$85,000–$100,000
TypeFull-time
Work settingOn-site
Verified listing

JobFig found this opening at its original source and checks that it remains available.

About the role

We are looking for a growth and user operations specialist for our English program who can translate trends in English education into content and activities that resonate with U.S. parents, and drive participation in events, trial classes, and long- and short-term program enrollments. You will work closely with the curriculum, teaching, and marketing teams, participating in the full lifecycle of English learning projects—from design to execution—including trial classes, activity planning and execution, parent community operations, and content distribution.

What you'll bring

  • Bachelor’s degree or above
  • Strong written and spoken English skills
  • able to use English as a working language (Reference: IELTS 7.0+, TOEFL 100+)
  • Strong time management skills
  • detail-oriented and reliable
  • Strong data awareness
  • able to track performance and conduct data-driven reviews
  • Strong parent communication skills and user insight ability
  • able to understand and respond to parents’ real concerns
  • Working proficiency in both English and Mandarin is required
  • 1–2 years of experience in education, project operations, marketing, or community management
  • Experience in community operations, event planning, project execution, and enrollment conversion

Benefits

401(k)Dental Insurance