tastylive Verified 12h ago
Concierge Agent, 24/7 Coverage
Chicago, ILAll locationsChicago, ILhybrid/remote based on performance and experience Hybrid
$60,000 a yearPay$60,000
TypeFull-time
Work settingHybrid
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
As our Concierge Agent for weekend and overnight coverage, you'll be the friendly, steady presence our customers count on when they need us most — nights, weekends, and everything in between. This role brings together the warmth of our Concierge team and the market savvy of our Trade Desk, making it a genuine launchpad into a licensed trading career.
What you'll bring
- 1–3 years customer service experience
- Willing to commit to a Wed–Sat or Thu–Sun weekend/overnight schedule for 2+ years
- Genuine interest in markets, trading, and derivatives
- Strong communicator — clear, patient, and empathetic across channels, especially under pressure
- Sound judgment on when to escalate vs. handle independently
- comfortable with minimal supervision
- Proficient in Salesforce, Slack, Teams, Microsoft Office, and Atlassian tools
- Detail-oriented multitasker who can learn proprietary platforms quickly
- Trustworthy, adaptable, and growth-minded, with a genuine service orientation
- financial services a plus, not required
Benefits
401(k)Commuter BenefitsMeal BenefitPaid Time OffWellness Benefit
Locations
Chicago, ILhybrid/remote based on performance and experience